Thank you for shopping with us! We are sure you will love your new 🕶️ however if you are not entirely satisfied with your purchase, we're here to help.
Returns & Full Refunds
You have 15 days from the date you received your item to initiate a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Once we receive your returned item, we will inspect it and notify you that it has arrived safely. We will immediately process your full refund back to your original method of payment after the product has been successfully sent back and inspected.
Shipping & Postage
You will be responsible for paying for your own shipping costs for returning your item.
* **Non-Refundable Costs:** Original shipping and return postage costs are non-refundable.
How to Initiate a Return
Please contact our support team at lapalomaeyewear@outlook.com with your order number to receive the correct return shipping address.